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 Contact Management from ProspectSoft CRM

Contact Management Systems are vital tools for large and small organisations alike, mainly to support sales
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and marketing activities. ProspectSoft's Contact Management systems are scalable from just a few users to hundreds, who communicate globally. For organisations that need more functionality, these contact management systems can be upgraded seamlessly into full Customer Relationship Management solutions.
 
For the Smaller Organisations
Easy to implement, entry-level solutions, with the renowned prospectSoft features of accounts integration and mobility
 
Contact Manager for Small Business
Attractively priced server bundle with 5 network users.
B2B or B2C contact Management with extensive Document Management.
Accounts Integration provides
look-up of Sales ledger and products & Pricing.
Optional Mobility package offers PDA access with a 5-user Pocket contact Manager bundle.
Contact Manager Plus for Small Business
All the functionality of the Contact Manager (above) including accounts integration, for up to 10 users
Extended functionality with a choice of 3 optional modules, selected from: Sales Lead Tracker, Problem Tracker, Telephony, Quotations, Sales History, Sales Orders, Purchase History, Purchase ledger, and Advanced Relationships*
Optional Mobility packages provide Laptop and/or PDA access for users on the move.

*See Module Overview

 
For Larger Organisation Beyond Contact Management
ProspectSoft Contact Manager can
be upgraded easily to their Professional or Enterprise CRM siblings, without reinstallation or
data updates. Working with the
same user interface means no operator retaining. However, there are several additional benefits:
Scalable to 200+ users and adaptable, with over 20 different modules
Unlimited volumes of data spread over multiple database serves
A flexible mix of desktop and
mobile users (and devices) across multiple sites
With their broader range of modules, Professional and Enterprise systems also enable organisations to:
manage field service and customer support operations
Manage project sales and sales forecasting
Capturing high-volume customer orders or enquiries for rapid processing
Integrate with 3rd party applications like manufacturing, EDI or EpoS, locally and/or over the Internet
 

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